DOCUMENTATION

Using AI Hero Studio.

What an engagement looks like from the first call to a running system — and what we expect from each other along the way.

THE ENGAGEMENT

One app, for one customer.

A Studio engagement produces one app for one customer. We design, build, and host it. The shape of the app matches your operation — your entities, your terminology, your integrations, your data residency.

AI Hero retains the engineering team. We host. You operate the business that runs on top.

THE FOUR PHASES

From paragraph to production.

01
Discover.We sit with your operators. We watch the work — the spreadsheet they patched, the SaaS they bent, the meeting that exists only because the tooling doesn't. We come back with a short architecture proposal and a price.
02
Architect.We design the shape of the app: the entities, the agent surfaces, the integrations, the data residency. You see the diagram before we write a line of code.
03
Build.We ship. Code in our repos, infrastructure in a VPC dedicated to you inside our SOC 2 cloud. Reviews happen in your Slack channel. Demoable software lands in weeks, not quarters.
04
Host & keep shipping.We host the result under SLA. On-call rotation, monitoring, and a backlog that keeps moving — same team, same Slack, no handoff to a separate operations org.
WHAT TO EXPECT

A standing team, not a project.

You won’t manage a codebase or hire to maintain it. AI Hero owns the software: we design it, build it, host it, and keep improving it. You own the workflow and the data, and your operators run the business with agents-in-the-loop alongside them.

A bespoke app, not a workflow builder.

We build software shaped to your operation — your entities, your terminology, your integrations. Not a low-code canvas you have to assemble.

Agents-in-the-loop, not autonomous.

Every customer-facing surface puts the operator in the seat. Agents draft, retrieve, summarize, and execute under human review. We retain engineering ownership; you retain operating control.

Hosted in a VPC dedicated to you.

Every deployment lives in a per-tenant VPC inside our SOC 2 cloud, provisioned at onboarding. We host under SLA. You operate the business inside it.

Subscription pricing.

Priced as a monthly subscription, not as services-on-the-clock. Architecture changes, fixes, and new features ship inside the engagement.

WORKING WITH US

How the day-to-day runs once you're live.

Your Slack channel.

Day-to-day: a shared Slack channel with the engineers building and hosting your software. Bug reports, feature asks, deployment notices land here.

Status + incident updates.

Live status for your deployment. Incident communication follows the SLA in your contract — on-call is 24/7 for production.

Releases + changelogs.

Every deployment-level change is announced. Major surface changes are demoed before they ship to your production environment.

Reviewable audit log.

Every change to your deployment lands in an audit log you can read at any time.

OPERATOR SURFACE & AUTH

Identity comes standard.

Your operators get a surface built around the workflow we ship for you, with bounded agents-in-the-loop wired into the work. Your people stay in control; the agents do the work alongside them.

Identity and access run on Auth — OAuth 2.1 + OIDC, multi-tenant, zone-locked sessions. Every Studio app we ship trusts the same identity surface, so access control and audit are wired in from day one.

Read about Auth →
WHERE TO LOOK NEXT

The rest of the site.

Questions? Email [email protected]. If you’re evaluating Studio for a new engagement, start here.