SUPPORT
Customer support.
Email the team behind your deployment. No tier-one queue, no chatbot — the people who built and host your software.
How to reach us.
At AI Hero, every customer deployment is built and hosted by us under SLA. For any question, request, or incident, email team@aihero.studio. The same engineers who built your software answer the thread.
We respond within the SLA in your contract. For incidents on a production deployment, on-call is 24/7.
For DPAs, BAAs, vendor security questionnaires, or other corporate inquiries, write to corp@aihero.studio.
Resources.
Documentation.
How AI Hero engagements work, what to expect at each phase, and how to get the most from a deployment we host.
Read the docs →Status.
Live status for every customer deployment AI Hero hosts. Subscribe for incident updates.
View status →Security.
SOC 2 Type 2, isolation by design, and the security commitments behind every deployment.
Read security →