“And when did your LDL start climbing?”
You're across from a cardiologist who asks, almost in passing, “and when did your LDL start climbing?” You know the answer is in a lab report. You know you have six of them: PDFs from two different labs, a photo of a printout, one buried in an email from last spring. You own every number the doctor needs, and you cannot answer the question.
That folder is what I've come to think of as the shoebox. Nearly everyone has one, and it isn't only medical: claims, contracts, statements, the letter that proves you disputed the charge. Cloud drives solved storing all of this a decade ago. What they store, though, is files. A folder doesn't add up your numbers, notice that a result is stale, remember that an appointment needs a referral letter, or draft the appeal for a denied claim. Every one of those jobs still lands on a person who is usually stressed, often unwell, and rarely an expert in the paperwork.
Even the newer “ask questions about your documents” tools hand the work back to you: you have to know what to ask, ask it well, and trust an answer you can't check. Data Rooms starts from a different premise. The software should do the reading itself, before you ask anything.

